What I Do
I specialize in managing the IT infrastructure that healthcare, laboratory, and enterprise organizations depend on every day. From Active Directory and Exchange migrations to VoIP systems and network security, I handle the technical work that keeps your business operational during major transitions.
My focus areas:
- Microsoft 365 migrations from on-premises Exchange Server
- Hybrid Active Directory and Azure AD Connect implementations
- Identity and access management (Azure AD, Okta)
- Network infrastructure and firewall management
- IT service management and ticketing systems
- Open source software implementations to reduce licensing costs
- User lifecycle management and security compliance
- PowerShell automation for administrative tasks
How I Work
I take a systematic, step-by-step approach to IT projects.
When you’re running a business, you can’t afford downtime or security gaps during infrastructure changes. I verify each step before moving forward, document procedures for your team, and maintain business continuity throughout every transition.
What working with me looks like:
- Assessment – I evaluate your current infrastructure, identify risks, and map out a clear migration or implementation plan
- Incremental execution – Changes happen in controlled phases with testing at each stage
- Documentation – Every procedure gets documented in Standard Operating Procedures your team can reference
- Validation – We verify results before considering any phase complete
- Knowledge transfer – Your team understands what changed and how to maintain it
I prioritize:
- Maintaining operational stability during transitions
- Clear communication with non-technical stakeholders
- Security-first approaches to user management
- Practical solutions over theoretical best practices
- Getting things working, then optimizing
Who I Work With
I work with healthcare organizations, laboratories, and small-to-large enterprises managing complex IT environments during transitions. My clients typically have:
- 50-500+ employees across single or multiple locations
- Hybrid on-premises and cloud infrastructure
- Active Microsoft 365 migrations or hybrid Exchange environments
- Compliance requirements (HIPAA, data retention, security standards)
- Need for specialized project expertise beyond internal IT capacity
- Industry-specific software requiring integration support
Technical Expertise
Microsoft Ecosystem:
- Exchange Server (all versions) and Exchange Online administration
- Active Directory, Azure AD, and Azure AD Connect
- Microsoft 365 (E1/E3/E5 licensing, SharePoint, OneDrive)
- Azure AD identity and access management
- Group Policy management and troubleshooting
- PowerShell automation and scripting
Infrastructure & Networking:
- Enterprise firewall configuration and management (open source and commercial)
- Network troubleshooting and security segmentation
- VPN and remote access solutions
- DNS management across multiple platforms
- SSL/TLS certificates and reverse proxy configuration
Identity & Access Management:
- Azure Active Directory configuration and administration
- Okta identity and access management
- Multi-factor authentication implementation
- Single sign-on (SSO) configurations
- Conditional access policies
Systems & Tools:
- IT service management and ticketing platforms (open source and commercial)
- Mobile device management solutions
- VoIP and unified communications
- Remote desktop management tools
- Backup and monitoring solutions
Development & Automation:
- PowerShell scripting for Exchange, Active Directory, and Azure
- Process automation for repetitive administrative tasks
- API integrations for various business systems
- Data processing and manipulation for migrations
Why Work With Me
I search for current information when I’m not certain rather than making assumptions based on outdated knowledge. Cloud services and hybrid configurations change rapidly, and I verify current best practices and documentation before implementing solutions.
I communicate clearly with non-technical users while maintaining technical precision. Whether explaining email migration steps to staff or documenting complex PowerShell procedures for IT teams, I adapt my communication to the audience.
I focus on business continuity first. Infrastructure changes should improve your operations, not disrupt them. I plan migrations and implementations around your business needs, not arbitrary technical schedules.
I leverage open source solutions where appropriate to reduce licensing costs without sacrificing functionality. Enterprise-grade firewalls, ticketing systems, and infrastructure tools are available as open source alternatives that can save thousands in annual licensing fees while providing the same core capabilities.
I document everything. Standard Operating Procedures, troubleshooting guides, and system documentation ensure your team can maintain and understand the work long after the project ends.
Let’s Talk
If you’re managing a Microsoft 365 migration, dealing with hybrid infrastructure challenges, or need systematic IT project management during a critical transition, I can help.
Contact: Email: edwardbeshara@etheriontech.com Location: Tulsa, Oklahoma (remote work available)
Current availability: I work with 2-3 clients at a time to ensure focused attention on each project. Contact me to discuss your timeline and requirements.
Questions I Often Answer
“Can you handle our migration without disrupting daily operations?” Yes. I specialize in phased migrations that maintain business continuity. Users continue working while infrastructure changes happen behind the scenes.
“Do you work on-site or remotely?” Both. Most work happens remotely, but I can be on-site in the Tulsa area when physical presence is needed for hardware, initial assessments, or user training.
“What if something goes wrong during the migration?” I plan for rollback procedures before starting any major change. Every phase includes validation steps, and we don’t proceed until the current stage is stable.
“How do you handle compliance requirements?” I implement proper retention policies, maintain audit trails, and follow security-first approaches to user deprovisioning and access management. HIPAA considerations are built into procedures where applicable.
“Can you train our internal IT staff?” Absolutely. Knowledge transfer is part of every project. Your team receives documentation and hands-on guidance so they can maintain the systems independently.
“Can you help us reduce software licensing costs?” Yes. I evaluate where open source alternatives can replace expensive commercial software without compromising functionality. Many enterprise-grade tools like firewalls, ticketing systems, and monitoring platforms have mature open source versions that can save significant money annually.